Carole Crawshaw - General Manager

Carole first joined Alveston House Hotel back in 1998 following her move to the West Country from her home town of Manchester.  Initially working as a General Assistant Carole soon became more involved with the management side of things offering the owner administrative support. Carole’s passion for Alveston House Hotel is evident in everything that she does. Carole was promoted to General Manager in November 2018.

Lucy Halliday - Reception Manager

Lucy Halliday has been with Alveston House Hotel since 2011.  As a part-time receptionist she was the first point of contact for our guests, both from the leisure and corporate sectors.  Now working full-time as Reception Manager, her consistent approach to her duties and her constant cheerfulness makes her a great asset to the team.

Tina Runcie - Duty Manager


Tina joined us in 2010 as a Chef.  She has since worked in all departments within the hotel, running functions, completing reception shifts and helping with housekeeping whenever required.  A complete ‘all rounder’ Tina still cannot stay out of the Kitchen and can be found assisting Head Chef, Nathan, when the need arises.  A Duty Manager with many talents and a great team player.

Head Housekeeper - Nina Platchtyna

Nina started as housekeeper in September 2008 and was promoted to head Housekeeper soon after.  Actively involved in the on going upgrade of our rooms, she prides herself in the excellent ratings achieved for cleanliness throughout the hotel.  Her cheerful nature has made her a popular member of the team who strives to do her best at every opportunity.