What our guests say about us....
Valerie Taylor - Pre Christmas Lunch - 22nd December 2011
I would just like to thank you and your staff for the lovely Christmas Lunch we had at Alveston House Hotel on 22nd December. Everyone had a very good time and thoroughly enjoyed the meal. The service was excellent, couldn't be faulted.
Happy New Year to you and your families and many thanks once again.
Reg & Brenda Whittle - Diamond Wedding Celebration - 10th December 2011
We would like to express our appreciation to you and your staff for the excellent afternoon last Saturday on the celebration lunch for our Diamons Wedding. All of our guests were impressed with the quality of their food together with the attentive table service. It proved a splendid end to celebrate our 60 years together.
Mike & Aileen Bennett - Birthday Celebrration - 27th November 2011
We would like to thank you and all the staff at the hotel for a very enjoyable lunch on Sunday 27th November.
Everyone enjoyed the day and were very complimentary about the hotel. The staff before, during and after the lunch were extremely helpful throughout - it all made for a lovely family birthday celebration.
Thank you to all of you again.
Martyn Gillard - 70th Wedding Anniversary - 20 November 2011
I would just like to say many thanks to your hotel and staff for putting on a wonderful 70th Wedding Anniversary Lunch for my Mum and Dad.
Everyone said how much they enjoyed it and I know Mum and Dad were over the moon with the day, it could not have gone better.
Once again, thank you and I hope to see you again sometime in the future.
Heather Flood - 90th Birthday Celebration - 20 November 2011
Many thanks to you for the arrangements and to the staff on duty on Sunday 20th for helping to make my Mother's 90th Birthday such an enjoyable and memorable day. We all enjoyed our food and having privacy in the Cottage Suite with very friendly and helpful service made it just perfect for the occasion - so thanks.
David Hann - Birthday Dinner - 19 November 2011
To thank you all for the excellent manner in which you conducted my birthday dinner on November 19th with particular reference to the cake which everybody spoke highly of. Very many thanks to you all.
Joan Wilson - Shipping Company Reunion - 15/16 October 2011
What can I say! Your hotel delivered the most impeccable service and made our weekend just perfect. Nearly all the guests commented to me about the excellent venue.
Thank you to everyone for making it such a memorable occasion.
Richard and Lorraine Young - Ruby Wedding - 2 October 2011
Just wanted to say a very big thankyou to you Carole and all the staff at Alveston House Hotel for the wonderful buffet luncheon and beautiful setting provided for our very special wedding anniversary. The waiting staff were so helpful and attentive it could not have been better, even the weather was perfect. To finish the afternoon with tea and coffee in the lovely private garden was the icing on the cake. We look forward to spending many other occasions with you, starting with a Sunday Christmas lunch in December.
Nora & Roy Vizard - Golden Wedding Anniversary - 30th September 2011
I am writing to say how pleased we were with the arrangements for our Golden Wedding. Everyone agreed that the food was excellent and served most efficiently and pleasantly. So, please express our thanks to your Chef and Waiting Staff for all their efforts.
Mrs Brain - 90th Birthday - 25th September 2011
Thank you all very much for looking after us all so well yesterday.
The whole event was really enjoyable and could not have been better; I know that Mum thought that everything was excellent. The lunch was delicious, so well presented and served efficiently by your delightful staff, who could not have been more helpful. Thank you also for the lovely cake, it was just right.
Please pass on our thanks to everyone involved and I certainly will be more than happy to recommend you to others; I hope we have the opportunity to visit you again.
Ken & Heather Baxter - 50th Wedding Anniversary - 21st August 2011
Thank you all so much for making our Golden Wedding celebrations such a success. We enjoyed every moment and so did all our guests.
The staff were excellent and particular thanks must go to the Chef and all her kitchen staff.
It was a perfect day!
Ruth & Trevor Preist - 50th Wedding Anniversary - 3rd June 2011
Carole - many thanks to you , Lisa and your colleagues for making yesterday such an enjoyable occasion. The food was excellent and the care and attention of the staff was unobtrusive but just perfect.
Thanks, too, for your help to us in clarifying what we wanted on the day. With both bridesmaids and the best man present plus both our sons (one of whom came on the overnight boat from Roscoff - and is on it again now to return!) we were just thrilled.
We very much enjoyed the garden afterwards also in wonderful warmth and the confetti, although not for us, was much enjoyed especially by the four-year-old.
Thanks again - everyone wants to return in ten years time for our Diamond celebration!
Mrs Joan Wilson - 70th Birthday Celebration - 11th June 2011
This is to say a huge thank you to you all for making my 70th birthday celebration such a memorable occasion. From the decorations to the delicious buffet and everything in between - it was completely seamless and all my guests said the ambience and relaxed atmosphere made the venue just perfect.
A special thank you to Carole for arranging the jazz band at the last minute and for over-seeing everything. What a star!
Now looking forward to the next occasion - the Shipping Company Reunion on 15th October.
Roger & Janet Hatt - Golden Wedding Anniversary - 3rd April 2011
Roger and I would like to thank you and your team for helping to make our Golden Wedding Anniversary such a happy and memorable occasion.
From the moment we walked through the door to make the arrangements we have received such courteous, friendly and efficient service.
All our guests said how delicious and well presented the food was; how helpful, attentive - yet discreet - the serving staff were and the atmosphere and ambience of the hotel was perfect.
It was a lucky day for us when your name was recommended to me by a customer of my hairdresser and we will not hesitate to "spread the word" to anyone we meet who is looking for the perfect dining experience.
Many thanks and best wishes.
Tavern Motor Club Dinner - 25th March 2011
On behalf of the Tavern Motor Club Committee, all the members who attended the annual dinner last Friday evening, and indeed on my own behalf, we would like to thank you and all of your staff for the excellent way we were looked after.
The food was excellent, no one was kept waiting for their meal and a great time was experienced by all.
Thank you once again.
Carole Hotchkiss - 80th Birthday Party - 27th February 2011 I would like to say a huge thank you for Dad's 80th Birthday Party last Sunday. It was perfect, the staff, the food and the room were all excellent. Even at the beginning, Dad sat in the window seats and was able to see people parking their cars. His face was a picture, such a surprise for him. He said he couldn't have wished for a better party. Thank you once again.
Chris & Mike Wiltshire - 80th Birthday Party - 12th March 2011 Very many thanks for making Saturday's celebrations so memorable. Dad thoroughly enjoyed himself, as did everyone else. I know that he is writing to you himself to express his appreciation. Mike and I thoroughly enjoyed our stay and remain convinced that this is one of the best hotels we have ever experienced, both in England and Europe. Looking forward to experiencing your magic once again in the not too distant future. All your staff are a credit to you.
Shelah & Cliff Voice - Birthday Party - 15th January 2011 We had a delightful lunch on Saturday January 15th, celebrating Cliff's birthday with our family. Thank you too, for the champagne cocktails you gave to us. As is usual with your hotel, everything was perfect. Good wishes and love from us both. Mrs P Dykes - 70th Birthday Party - January 2011 May I thank, most warmly, all of the various members of staff, particularly Lisa, who helped me to organise and prepare my 70th Birthday Lunch yesterday. I owe you a large debt of gratitude but also to the, behind the scenes, chef and his kitchen assistants. All of the arrangements were superb, the food was delicious beyond expectation, the event ran like clockwork (even though there were two unexpected extra speeches) and the two mini crises that I was aware of were dealt with perfectly. Every one of my family and friends was full of praise and I am hugely indebted to you all. Running out of superlatives - but - with much gratitude and every good wish. Mr D Elliott - New Year's Eve 2010 Dave Elliott's Party would like to say "Thank You" for another thoroughly enjoyable New Year's Eve at your hotel. The food was excellent and the service first class. Happy New Year to you and all your staff.
Mr T Taylor and Party - Christmas Day 2010 We would like to say how much we enjoyed the lunch on Christmas Day and to thank you. The atmosphere was so relaxed, the service superb and the meal was wonderful. Your chef and staff really excelled themselves. We would certainly consider booking for this year and recommend you to other people. May we wish you and all your staff a very happy and successful 2011.
Mrs Berry - New Years Eve Gala Dinner - 2010 We would like to thank you for a very pleasant time at your hotel. Everyone in our party had a very enjoyable time. The staff were so friendly and efficient, everything we asked of them was completed in such a ready and pleasant manner. Your Chef and his staff prepared and presented delicious food, which was enjoyed by all without exception. We wish you all a very Happy New year.
The Building Safety Group - Christmas Lunch - 2010 We would like to thank all of your waiting staff for their service at lunch time today. Also the Chef for the garlic mayonnaise at a moments notice, and the very much appreciated chocolate mints which finished a very pleasant lunch. Wishing you all the very best for a happy Christmas and a prosperous New Year. Alison Jones - Christmas Party Night - 2010 Alveston House Hotel is my favourite local place to be. The team are always cheerful and helpful, not only providing a warm and welcoming place to socialise with my friends, but also ensuring my regular meetings are held in a comfortable and yet professional environment. Jacqui Southway - Jaqueline Southway PR - Pre-Christmas Lunch -2010 Just a note to thank you and your team for a fantastic Christmas lunch on Tuesday. It was superb. The setting, atmosphere, attention to detail of your staff and the fantastic food from your kichen could not be faulted. After many years of seeking a venue for a truly outstanding Christmas lunch for our team we have finally found the perfect place in Carriages.
Viki Lamb - RMS Services Ltd - Christmas Party Night - 2010 On behalf of everyone at RMS I'd like to thank you for a wonderful Christmas Party. I wasn't able to attend myself but I've heard nothing but positive feedback from everyone else. We will definitely be looking to book with you again next year so please keep us in mind. Thank you again. Sue Sellars - Christmas Party Night - 2010 Hi Could I just say what an absolutely fantastic time we had last night with you. The food was lovely but the atmosphere even better. Your staff were lovely, just the right amount of attention and everyone at work today is raving about the evening. Thanks again
Sue Tatlow - Birthday Party - 18 September 2010 I would like to thank you and all the staff who worked so hard to make my birthday party really special. The venue looked amazing, the food was wonderful and the service brilliant. Nothing was too much trouble for you and thank you for looking after my nephew, who has autism, so well. He was very happy during the day which enabled my brother and sister in law to relax and thoroughly enjoy themselves. I have received lots of comments from friends and family who were very impressed by the service you gave too. Many of my friends didn't know of the Alveston House Hotel, obviously a little gem still waiting to be discovered for a lot of people! I am so pleased we decided to use the Alveston as the venue for my party! Again, many thanks for everything you all did to make my birthday so special.
Jeanne & Donald Cawley - Diamond Wedding Anniversary - 11 September 2010 This is to say how delighted we were with all the arrangements for our Diamond Wedding Anniversary last Saturday. From the moment all the guests arrived everything went very smoothly. The staff were very friendly, the meal was excellent and all our guests were very impressed. No-one rushed us, and the time spent with our guests was wonderful. All in all, for us, it was a perfect occasion. Please thank all your staff. Mrs Aves - Sunday 12 September 2010 Thank you for the lunch we had in the conservatory today. Everyone enjoyed the food (especially the meat pie!) and your speedy attention meant that my daughter caught her train with time to spare.
Graham & Cherry Turner - Reunion Day - 3 September 2010 We would like to thank you for all that you did to make our cousin's Reunion Day such a success last week. It was a happy, relaxed time which gave everyone a chance to catch up, made all the more enjoyable by the excellent attention (front and back of house) all the staff gave to us. To each of you, a very big THANK YOU and we look forward to 2011 when our American and Canadian cousins hope to join us too.
Trip Advisor 20 Aug 2010 We held our ruby wedding celebrations here and booked rooms for several of our friends. The actual celebratory meal was of the highest quality; the service throughout was outstanding with every attention to detail. Our guests were very impressed with the standard of the rooms, high standards of cleanliness, pleasant decor and very comfortable beds. The quality of the breakfast was second to none. Where else nowadays would you have a breakfast freshly cooked to order?
Lorraine Young - Ruby Wedding Anniversary Lunch - 15 August 2010 On behalf of myself and my family I would like to thank you and all the staff for making the above event so memorable. The room and table setting looked superb and the meal and the service we received were excellent. After the meal we were able to make use of the lovely gardens. Whilst writing I would also like to thank you personally for all the trouble you went to in obtaining the photo cake, it was much appreciated. Please pass on our sincere thanks to everyone involved and I do hope that this will be the first of many visits to the hotel.
Liz Collyer - Birthday Dinner - 12 August 2010 Having stayed at the hotel many times on business, I chose it for the celebration of a significant birthday - it's motorway access made it convenient for friends and family. I was given a wide choice from which to choose my dinner menu and advice on wines to accompany the meal. The staff made every endeavour to ensure that my wishes were met. The evening went perfectly - the dining room looked stunning, my guests were greeted warmly and served with drinks and canapes on arrival, the service was perfect and discreet during dinner and the meal was memorable. After dinner, we relaxed and chatted with no pressure to move away from the tables. The staff checked several times during the evening that I was happy with what was happening and I only had to look at one and they were by my side asking if I needed anything! Next morning, we had a relaxed breakfast with members of the family and again the staff were attentive and asking how I had enjoyed the previous evening. Both during the evening and after, my guests commented on the quality of food and service. Several have said that the next big occasion they have, Alveston House will be their venue of choice.
Alan & Helen Hall - Diamond Wedding Anniversary - 20 July 2010 Our appreciation of the exemplary service we received during our recent stay at Alveston House Hotel, to celebrate our Diamond Wedding Anniversary, cannot be overstated. Every staff member we met was friendly and courteous. The day was an outstanding success from afternoon tea to our celebration dinner. The food was absolutely delicious. Accomodation and breakfast - perfect. All the staff are to be congratulated - Chef, the table service and the reception staff. All our party were unanimous in their praise. We very much appreciate your help Carole in the advice you gave us and for ensuring teverything went to plan. Thank you for making it a day to remember.
This is a heartfelt "Thank You" from both of us for making the celebration of our Silver Wedding such an enjoyable and memorable occasion.
I thank you also for the amazing Christmas party this year, great food, fun music and a wonderful atmosphere.
Reception staff and waiting staff were of the highest calibre. The customer obviously comes first! We are trying to find something else to celebrate just to use this wonderful hotel again.
