What our guests say about us....

 

 

Trip Advisor Review - 1 July 2010

I have had to stay away from home many times in the last few years - and I dread the faceless corporate bedroom factories that are so completely devoid of warmth and hospitality. In complete contrast, the Alveston House is living proof that a genuine welcome in a friendly environment still exists, and that if the person at the top really cares, then so do all the rest of the staff. And I have never before come across a hotel restaurant that consistently serves excellent meals. Beds are wonderfully comfortable. And your breakfast is cooked to order! If you're visiting North Bristol/South Glos with a mid-range budget, DON'T book yourself in anywhere else.

 

Commander & Mrs Dunn - 19 June 2010
This is just to let you know how much we enjoyed our Weekend Break with you.  Our room was very good, well maintained, everything worked, and the meals were delicious and well served.  In fact everything was done to make our visit enjoyable.

We had a walk in your garden before we left and wish we had had longer.  With best wishes to you all.

 

Trip Advisor Review - 14 June 2010
From the friendly initial contact to departing, we found the staff friendly but not intrusive or "matey", helpful and efficient. Room had recently been decorated to a high standard. Food was excellent and the restaurant had a relaxed but elegant ambience. Good place to relax after a busy day.

 

Trip Advisor Review - 14 June 2010 
Six friends had a completely enjoyable stay. The staff were the most friendly and efficient encountered anywhere, this from very well travelled people.
All the facilities and food were excellent, we felt welcome and wanted throughout our stay.
Thank you!

 

I recently stayed at your hotel for two nights on a business trip and just felt compelled to take time out to write and say how much I enjoyed my stay.

I have stayed in all kinds of hotels on business trips for many years but your hotel really stands out from the rest in terms of both customer service and fabulous food!

I have never experienced such a genuinely warm welcome at the end of a long drive and outstanding customer service when I had trouble connecting to your free wireless (the lady on reception even got the wireless company technical support on the phone so I could talk with him)

I was also really impressed with the food served in your Restaurant - everything I tried was absolutely exquisite with attention to detail that made it also a treat for the eyes.

I would be most grateful if you could pass on my appreciation and praise to your staff and thank them for making my stay such a delightful experience.

Just spent the weekend at this delightful hotel. On arrival on Friday evening we were immediately impressed by the welcome we received. Our room was large, airy and very tastefully decorated as well as being spotlessly clean. We decided to eat in the hotel restaurant on our first evening and it did not dissapoint. The food was of a very high standard, beautifully presented and served by very friendly and proffessional staff in lovely surroundings . Breakfast was also very good, with plenty of choice and a bottomless coffee pot!... an excellent break and real value for money.

This hotel was booked by my office and I expected the usual tired, worn business hotel with uncaring, indifferent staff and equally indifferent food. How wrong could I be!! This is an excellent hotel, the room I stayed in was clean, had a very comfortable bed and was equipped with TV and all the usual extras, tea coffee etc. No mini bar, but hey, who needs it when you've a bar downstairs staffed by friendly helpful people? The food was fabulous, I've eaten in some fine restaurants and this place could hold its own against most of them. I only had one night at this little gem but I will be back. Excellent.

I stayed here initially for one week, but liked it so much that I extended my stay to 10 nights! Lovely comfortable bed, nice quiet room (no traffic noise despite close to main road). Fantastic food both for breakfast and evening meals. All the staff were very friendly and very helpful. I didn't want to leave!! It's a perfect location for anyone wanting to reach Bristol/South West and Wales and I would recommend 100% to anyone looking for an excellent hotel within quick & easy road access.

With many thanks and great appreciation for all you have done to make my stay a home from home during the past year.

This letter is to thank you for the fantastic effort you put in to make our weekend really special.  We are so glad that we booked your hotel for the event.  I was very impressed with the way things went so smoothly and all the guests said the s ame; from the catering to the accommodation, it was perfect.  It is a very comfortable place to stay.

 

The General feeling of 'can do' and helpfulness was so welcome, when many establishments these days do not always supply these traits.

 

We had a thoroughly enjoyable time and you have a gem of a hotel here. Thank you very much to everyone who has served/helped us.